Privacy Policy

Food 4 World Sdn Bhd(793937-K) built the Big Bazar Online - Fresh Groceries & Veggies app as a Free app. This SERVICE is provided by Food 4 World Sdn Bhd(793937-K) at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Big Bazar Online - Fresh Groceries & Veggies unless otherwise defined in this Privacy Policy.


Some of the information we collect is actively provided by you, such as when you fill out a field or registration form. Some is collected automatically.

▪ We may collect and store information about you, which you voluntarily give us upon sign-up/registering to App. For example you register to use our App, we will collect information from you. Which may include your:

  • Username
  • Password
  • Full Name
  • Address
  • Phone Number
  • Email address, or company name

▪ Information on buying and searching on Big Bazar - We automatically collect information about devices you use to access our App services. In particular, this information collected may include device type, unique device identification number, and device security id. We use the information collected to serve you the correct app version depending on your device type. This may help us to know you and support you better in the time of troubleshooting also.

▪ Network related information - as our app needs internet data for products information to download, we may need Network/Wi-Fi related permissions from you.

▪ Location information - general location information from your mobile device or precise GPS location information from your mobile device.

▪ To reach out for help, we provide our customer services related information always easily accessible, with CALL_PHONE permission you no need to close/leave the app for calling our customer care number.

▪ Payment Service Providers - for the provision of payment processing services, we employ/integrate trusted iPay88 payment gateway “SDK” to perform tasks or services on our behalf and need to share information with them so they can complete their work. Certain information including without limitation your name, phone number, and email address, may be shared to the payment gateway service provider iPay88 to notify/contact/inform you about the payment transactions you may do in our App. By sharing your certain information to iPay88 payment gateway, you may get notifications from the payment window about the transaction and also it may prevent any fraud transactions to take place. You may choose not to provide us with this information, but your choice(s) may prevent you from using the Services or limit your use of certain features.


All personal information that you provide to our App are absolutely safe, private, and secure. We do not share your information with any third parties, with the exception of verified and secure e-commerce payment providers. When placing orders, our e-commerce service provider handles your personal information and keeps it absolutely safe and secure--in fact, even we cannot access your credit card/banking information. Your personal information (excluding your banking related information) is shared with us only for administration purposes. We use third party e-commerce provider to facilitate our Services, provide or perform certain aspects of the Services on our behalf – such as to process payments for placing your orders. The activities of payment service providers may be governed by their own privacy policies, and not by this Privacy Policy.

For more information about the third party payment service provider visit: iPay88 Privacy Policy

Log Data

we want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.


we value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

we may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-05-06

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at